FREQUENTLY ASKED QUESTIONS

We prioritize emergency calls. Since our units are mobile and van-based, we can often arrive within 30-45 minutes in the Phoenix metro area. Call or use the Request form for an immediate ETA.

We believe in transparent pricing. Our Pioneer Rate is simple:
• $9.99 Base (Waived for Luke AFB)
• First 3 Miles Free, then $2.20/mile
• plus Energy/Add-ons.

Use our Pricing Calculator to get an exact estimate before you call.

Absolutely not. We are one of the only providers using strictly SafeAll industry-leading Clean Sine Wave Equipment. This means <5% Total Harmonic Distortion (THD), ensuring your car's sensitive computer is safe, with zero noise and zero fumes.

We can charge any EV on the road. We carry adapters for:
• Tesla (NACS)
• CCS1 (Most non-Tesla EVs like Ford, Rivian, Hyundai)
• J1772

We are currently an Open Market / Out-of-Network provider. This means payment is due at the time of service, but we provide a detailed digital receipt/superbill that you can submit to your insurance or roadside assistance provider (like AAA) for reimbursement, depending on your specific policy coverage.

*Many policies cover "Emergency Roadside Events" up to a certain dollar amount.

We prioritize the safety of your vehicle by utilizing industry-leading Clean Sine Wave equipment designed to mimic the grid. While we cannot speak for every manufacturer's specific warranty policies, we strive to provide the safest possible charge using the best tools available.

Yes. EV emergencies don't happen on a schedule. We are available 24 hours a day, 7 days a week for emergency roadside charging.

We serve Maricopa, Yavapai, La Paz, Yuma, Pima, Pinal, and Gila counties. Major metro areas include Phoenix, Prescott, Lake Havasu City, Blythe, Casa Grande, and Luke AFB.
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